Terms and Conditions For ALL Clients
When Booking Appointments with Zarina at Moonlite Crystals.

When Booking Appointments with Zarina at Moonlite Crystals.
 Please make sure you are certain that you do want to commit to an appointment ahead of making a booking with Zarina

Call Zarina first to arrange your appointment for services
 Then make payment online within 24 hours of booking either via PayPal / bank transfer /Zarina will send u payment details ( please note appointments are conducted either online via  video call- FaceTime, Skype or face to face.

All advance payments and deposits are non-refundable; any cancellations require 48 hours’ notice.For all clients, all queries regarding cancellations and rescheduling will need to be made during business hours;and to be made by calling on  Moonlite Crystals – 01572 787697

Business hours are Tuesday, Thursday & Saturday for making appointments -10am-4pm
Failure to contact us regarding a cancellation in the required timeframe above will also result your appointment slot being forfeited & as above all payments are non refundable.
For all clients, if you cancel within these terms, a new booking can be re-arranged for you within 30 days, in line with Zarina’s availability, however if you cancel again then the advance payment will be forfeited without an alternative appointment.

Should you wish to make a booking in the future you will be required to pay the advance non-refundable payment once again and the same terms then apply on your new appointment.
Training and Workshops can be conducted online via video call/face to face
In  groups no more than 10 – on booking payment will need to be paid in full.

For this you will be required to give 72  hours notice if you need to make any alterations to your booking. All monies paid are non-refundable, however if  72 hours notice is given in the time frames above, then a new training or workshop day can be made within the 30 days in line with Zarina’s availability.

If you are unable to reschedule within the relevant timeframes, you can arrange a new date but full payment will be required.
The same applies for services such as House Clearances and Blessings.

Please note House clearances & House Blessings will be conducted remotely / in person – please call to discuss
No audio or video recordings of therapies, readings, or any services are permitted unless authorised by Zarina
All fees are non-refundable, and subject to the conditions above.

Failure to pay the fees within 24 hours of booking will result in the appointment slot being released.
*Fees for services may change in the future, at the discretion of Moonlite Crystals.
By booking for services at Moonlite Crystals, you are agreeing to all of the above terms and conditions.

*****On behalf of all of us at Moonlite Crystals, we would like to thank all of our Existing and New Clients and Customers for their continued support.